This is an example of a project where the designers are needed for analyzing the “scenario of the user” .
The workshop aims to provide an introduction to service apps and developing methods for the tourism industry in Northern Jutland. This workshop have been organized by Claus Østergaard, Ph.D-student at Aalborg University.
We have been working on the senario of the user. We analyzed positive and negative emotion’s peaks during a day at the amusement park.
“The workshop is part of my research focusing on designing and analyzing mobile user experiences such as smartphone applications for theme parks and zoos. The Service Design Network Workshop was part of my research, as I used it to test a framework for designing mobile user experiences. For more information about the workshop please visit http://denmark.service-design-network.org/2012/designing-apps-for-theme-parks
Claus Østergaard, Ph.D. candidate, Department of Communication and Psychology